We’re sorry to know that you are facing an issue with the product. We will definitely want to solve it.
Please follow the 3-step process given below for submitting your request.
Step 1. Please create a RoadGods account on the website if you haven’t purchased from RoadGods.com.
In case you have an account please do not create new account, you can use “forget password” to recover your account. Login to your account and on the orders dashboard page you shall find “Order Returns” button. Click button, you will be redirected to this page.
Once you are back on this page you will need the following to submit return request
1 ) Defect pictures of the product : Please click photos of defect on the product. Photos should clearly show the defect.
2 ) Product label: This can be found inside the product, please locate the label as shown in picture below. Flip the label, on the backside of the label an alphabet code is printed (eg: A,B,C,D,K,R,P,U) as shown in the right picture. Please click a photo of this label with the CODE shown.
After turning it will show the code, click photo of this side with alphabet code displayed.
3 ) Invoice: You would also need to attach the Invoice/bill of the product. Users of Amazon, Flipkart, Paytm, Myntra can download the invoice by visiting the websites and can easily download the invoice by clicking the download the invoice as pdf from account.
Customers of RoadGods.com website don’t need to provide invoice, but please ensure that you are providing the SAME email id from which you purchased the product, while submitting the form below.
In case you have purchased the product offline from any dealer store attach the picture of the invoice which you have received from the dealer.
Step 3. Once you have all three photos above, please open the returns form using the button on bottom right corner of this page . Please fill the form and attach the photos as required above. You will receive a response soon on the return request.